When you wired your device the wires for the line and the wires for load were reversed. Please shut off power to the outlet, swap the wires from the top and bottom connections and restore power. Your GFCI should now work properly.
Articles in this section
- How do I add the Smart GFCI to the My Leviton app?
- Where can I find the serial number of the Smart GFCI Outlet?
- Can I disable the audible alert from the Smart GFCI Outlet?
- If I decide not to connect my Smart GFCI Outlet to my WiFi network will it still work?
- My device says ‘Fault’ and has a red exclamation point next to it. What should I do?
- I just received a notification that my Smart GFCI Outlet has tripped. What should I do?
- I just installed my Smart GFCI outlet, the LED indicator is solid green but the outlet won’t reset. What’s going on?
- There is no power at my Smart GFCI Outlet and the Indicator LED is off. What do I do?
- The indicator LED on my device is solid red or blinking red. What does this mean?
- My device says ‘Test’, what does this mean?